♡
Companionship
Conversation, social connection, shared activities, and a reassuring presence at home.
Support that feels personal
Helping life at home feel easier.
New Level Home Assistance Services offers non-medical home assistance and Community Living and Supports (1915(i)) to help individuals build independence, stay connected, and feel supported at home and in the community.
Respectful careDependable supportFamily peace of mind
How we can help
Support shaped around everyday life
From companionship and caregiver relief to building everyday skills, our services focus on each person’s needs, goals, and independence.
⌂
Sitter Services
Attentive supervision and company so families can step away with greater confidence.
↻
Respite Support
Short-term relief for family caregivers who need time to rest, recharge, or handle responsibilities.
+
In-Home Support
Non-hands-on assistance with routines, reminders, light tasks, and maintaining independence.
1915(i) services
Community Living and Supports
Personalized support to help individuals with disabilities strengthen everyday skills, work toward personal goals, and participate more fully in their communities.
We work with individuals, families, and care teams to shape support around the person’s goals and service plan. Contact our office to discuss referrals, service availability, eligibility, and authorization requirements.
Ask About CLS
Our team
Professional support with a personal touch.
Our team reflects the families and communities we serve. Every visit is grounded in respect, dependability, and compassionate connection.
Our approach
Care begins with listening.
Every person deserves to feel respected, valued, and safe in their own home. We take time to understand each client’s routines, interests, and needs so support feels familiar—not one-size-fits-all.
Led by Administrator and Agency Director Tamekia Dowdy, New Level Home Assistance Services is committed to dependable service and meaningful human connection.
Meet the agency owner
Tamekia Dowdy
Administrator & Agency Director
Tamekia Dowdy is a dedicated human-services professional, entrepreneur, and community advocate whose career has centered on helping individuals and families thrive. She holds a Bachelor’s Degree in Sociology from Fayetteville State University and an Associate Degree in Human Services Technology from Central Carolina Community College.
Her professional background includes service with county Departments of Social Services, Harnett County Schools, and therapeutic substance-abuse recovery agencies, where she worked as a teacher, behavioral interventionist, Qualified Professional, and case manager.
As founder of Inspire and Motivate Our Future, Inc., a 2019 Key to the City of Sanford, North Carolina recipient, and a recipient of the 2023 Presidential Lifetime Achievement Award, Tamekia brings compassion, leadership, and a deep commitment to community into every part of New Level Home Assistance Services. Her belief is simple: every person deserves dependable support, dignity, and genuine human connection.
B.A. in SociologyA.A.S. in Human ServicesCommunity Advocate2019 Key to the City of Sanford2023 Lifetime Achievement Honoree
Where we serve
Local care, close to home.
We proudly serve families throughout Central North Carolina. Service availability may vary by location and scheduling needs.
Harnett County
Lee County
Cumberland County
Moore County
Chatham County
Wake County
Planning your support
Payments Accepted
Let’s talk about payment options for the services you need.
Private Pay
Contact our office for current rates, scheduling options, and payment arrangements for non-medical home assistance.
Payment & Coverage Questions
Call to confirm accepted payment methods and any available funding or coverage for your requested service. For 1915(i) services, please confirm enrollment, plan participation, and required authorizations with our office before arranging care.
Call 1-800-497-8119Let’s talk
Tell us what support would make life easier.
We welcome conversations with families, referral partners, and community organizations.
Address1738 S Horner Blvd, Ste 108
Sanford, NC 27330
Sanford, NC 27330
Phone1-800-497-8119
Fax(910) 985-5745
Office HoursTuesday & Thursday
10:00 AM–2:00 PM
10:00 AM–2:00 PM
Additional consultation times may be available by appointment.